1. Introduction
Welcome to WOCO ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform at explorewoco.app and our mobile applications.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, username, password (for email sign-ups), account type
- Profile Information: Profile photo, bio, interests, location, travel preferences
- Content: Posts, photos, videos, comments, challenge submissions
- Communications: Messages sent through our platform
2.2 Information We Collect Automatically
- Usage Data: Pages viewed, features used, time spent, interactions
- Device Information: Device type, operating system, browser type, IP address
- Location Data: With your permission, GPS coordinates for posts and check-ins
- Analytics: Using services like Amplitude to understand user behavior
2.3 Information from Third Parties
- OAuth Providers: When you sign in with Google, we receive basic profile information (name, email, profile photo)
- Social Connections: Information about connections through our referral system
3. How We Use Your Information
- Provide, maintain, and improve our services
- Create and manage your account
- Process your transactions and send notifications
- Personalize your experience and content
- Communicate with you about updates, features, and promotions
- Analyze usage and trends to improve our platform
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information:
- With Other Users: Your profile, posts, and public content are visible to other users
- Service Providers: Third-party services that help us operate (hosting, analytics, email)
- Business Partners: With your consent, businesses you interact with through challenges and rewards
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure cloud infrastructure (Supabase)
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke permissions you've granted
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we delete your personal data within 30 days, except where we must retain it for legal compliance or legitimate business purposes.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze site usage and performance
- Provide personalized content
You can control cookies through your browser settings.
9. Third-Party Services
Our platform integrates with:
- Supabase: Database and authentication
- Google OAuth: Social sign-in
- Amplitude: Analytics
- Vercel: Hosting
These services have their own privacy policies that govern their use of your information.
10. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: shaina@explorewoco.com
Website: https://explorewoco.app